Donor Services Assistant

Are you a self-starter with excellent correspondence and reporting skills? Do you enjoy interpreting communications from donors and transferring that information into internal systems? If you are skilled at maintaining various forms of data and accurately reporting out that information, we may have a position for you!

The Marian Fathers of the Immaculate Conception at the National Shrine of The Divine Mercy in Stockbridge, Massachusetts, are looking for the right candidate for Donor Services Assistant. This position requires someone who is organized and can readily access sensitive donor information for both internal and external communications.

The principle duties of the role include, yet are not limited to:

  • Provide research support for the Major Gift Officers.
  • Assist in contacting prospects to schedule meetings and confirm appointments, as necessary.
  • Prepare research profiles for donor prospects, as necessary.
  • Ensures that requests received for online Enrollments and novenas are fulfilled.
  • Maintains data records – including Mass acknowledgements, wrong checks, call letters, and states money letters, as well as special mailing lists for the Marians or other Association of Marian Helpers departments.
  • Creates correspondence by merging form letters and data files or by composing personalized letters or e-mails. Also proofreads and edits own work.
  • Assists with the creation of memorial plaques, including the verification of inscriptions by donors, ordering plaques, assigning locations, and coordinating the installation.
  • Prepares reports, special mailings, or other assignments, as needed.
  • Assists visitors or callers who request Enrollments, Masses, or Memorials.

The right candidate has a high school diploma or equivalent with 3 or more years of directly related experience. The ability to understand and carry out instructions is critically important, as is juggling multiple tasks while making decisions related to assigned projects. Interpersonal and proofreading skills are a must!

Salary is commensurate with experience.

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